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Santoemma Serena Silent Carpet Extractor Main

Santoemma Serena Silent Carpet Extractor

by Santoemma
SKU 190775
$4,450.00
incl. GST
BEST PRICE PROMISE Found it cheaper elsewhere? We’ll beat it! Contact us to get the best price.
📞 1300 323 198
✉️ sales@procleaningequipment.com.au
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The Santoemma Serena Silent - The Perfect Mix of Quiet, Strong and Versatile Carpet Cleaning

The Santoemma Serena Silent delivers powerful cleaning performance while staying remarkably quiet — a rare combination that makes it ideal for professional use in sound-sensitive environments. Whether you’re cleaning carpets, upholstery, or mixed surfaces, Serena Silent offers reliability and flexibility without the usual noise disruption.

Serena Silent — Key Advantages

  • Whisper-quiet operation (~60 dB): The triple-stage high-waterlift vacuum motor runs quietly enough to allow cleaning during business hours — perfect for hotels, offices, hospitals, banks, libraries, and other noise-sensitive facilities.

  • Reliable, deep suction for rapid drying: The high-waterlift vacuum system maximizes dirt extraction and moisture removal, helping carpets dry faster and leaving them cleaner.

  • Large 50 L solution & recovery tanks: With generous capacity, the machine supports long cleaning sessions without frequent refilling or emptying — ideal for larger areas or extended jobs.

  • Durable build suited for heavy use: Tanks made of high-density polyethylene, stainless-steel wand and robust components ensure longevity and resilience in demanding commercial environments.

  • Adaptable cleaning performance: Adjustable handle for user comfort, a vacuum head designed to maintain suction regardless of angle, and compatibility with optional accessories (hot-water unit, power-brush wand, chemical dosing kit) to tailor cleaning to different surfaces and needs.

Ideal Use Cases & Applications for Santoemma Serena Silent

The Serena Silent shines when used in:

  • Noise-sensitive commercial environments: Hotels, offices, banks, healthcare facilities, libraries — anywhere quiet operation is essential.

  • Medium to large carpeted areas: Schools, universities, conference halls, auditoriums, theatres, shopping centres — efficient for covering substantial floor space.

  • Versatile cleaning tasks: From carpets to upholstery, stairs, and mixed-floor surfaces (with optional accessories), making it a flexible choice for varied cleaning contracts.

  • Frequent or extended cleaning jobs: Large tank capacity and robust build make it suitable for maintenance services and professional cleaning companies requiring reliability and longevity.

Why Professionals Rely on Serena Silent

Serena Silent epitomises a professional-grade “all-in-one” extraction solution: high-efficiency vacuum suction, ergonomic design, large capacity, and modular compatibility with advanced accessories (hot-water unit, power brush, chemical dosing, pre-spray). Its design — including quick-disconnect nozzles, stainless steel wand, detachable tanks, and accessible maintenance points — keeps upkeep straightforward and cost-effective.

With the Serena Silent, operators get a dependable, tough, and flexible extractor that balances performance, comfort, and discretion — a top choice for professional cleaning operations where noise, reliability, and results matter.

Santoemma Serena Silent — Technical Specifications & Key Features

Specification / Feature Detail / Benefit
Solution Tank Capacity 50 L — supports prolonged cleaning sessions without frequent refilling
Recovery Tank Capacity 50 L — efficiently captures extracted water and debris
Vacuum Motor 3-stage high-water-lift, 1,500 W — strong suction for deep dirt and moisture removal
Maximum Waterlift / Airflow 3,400 mm H₂O / ~45 L/sec — ensures efficient extraction and fast drying
Cleaning Width (Carpet/Floor) 30 cm — wide coverage per pass for faster cleaning
Coverage Rate Up to 200 m² per hour — high-efficiency cleaning
Noise Level ~60 dB — quiet enough for cleaning in occupied spaces or during working hours
Build & Materials High-density polyethylene tanks; stainless-steel wand; quick-disconnect spray nozzles; durable vacuum head profile — built for heavy-duty, long-term commercial use
Ergonomics & Portability Adjustable handle; hose and wand brackets on machine for easy transport and storage; detachable tanks for convenient relocation between sites
Weight 40 kg 
Dimensions (L×W×H) 44 cm x 86 cm x 94 cm — compact footprint for storage and tight spaces
Optional Enhancements Instant hot water unit, power-brush wand, automatic chemical dosing & pre-spray kit, upholstery hand tools — expand functionality beyond standard carpet cleaning

Santoemma Serena Silent Manual

Owner's Manual

Santoemma Elite Silent ManualSantoemma Elite Silent Manual

Description

The Santoemma Serena Silent - The Perfect Mix of Quiet, Strong and Versatile Carpet Cleaning

The Santoemma Serena Silent delivers powerful cleaning performance while staying remarkably quiet — a rare combination that makes it ideal for professional use in sound-sensitive environments. Whether you’re cleaning carpets, upholstery, or mixed surfaces, Serena Silent offers reliability and flexibility without the usual noise disruption.

Serena Silent — Key Advantages

  • Whisper-quiet operation (~60 dB): The triple-stage high-waterlift vacuum motor runs quietly enough to allow cleaning during business hours — perfect for hotels, offices, hospitals, banks, libraries, and other noise-sensitive facilities.

  • Reliable, deep suction for rapid drying: The high-waterlift vacuum system maximizes dirt extraction and moisture removal, helping carpets dry faster and leaving them cleaner.

  • Large 50 L solution & recovery tanks: With generous capacity, the machine supports long cleaning sessions without frequent refilling or emptying — ideal for larger areas or extended jobs.

  • Durable build suited for heavy use: Tanks made of high-density polyethylene, stainless-steel wand and robust components ensure longevity and resilience in demanding commercial environments.

  • Adaptable cleaning performance: Adjustable handle for user comfort, a vacuum head designed to maintain suction regardless of angle, and compatibility with optional accessories (hot-water unit, power-brush wand, chemical dosing kit) to tailor cleaning to different surfaces and needs.

Ideal Use Cases & Applications for Santoemma Serena Silent

The Serena Silent shines when used in:

  • Noise-sensitive commercial environments: Hotels, offices, banks, healthcare facilities, libraries — anywhere quiet operation is essential.

  • Medium to large carpeted areas: Schools, universities, conference halls, auditoriums, theatres, shopping centres — efficient for covering substantial floor space.

  • Versatile cleaning tasks: From carpets to upholstery, stairs, and mixed-floor surfaces (with optional accessories), making it a flexible choice for varied cleaning contracts.

  • Frequent or extended cleaning jobs: Large tank capacity and robust build make it suitable for maintenance services and professional cleaning companies requiring reliability and longevity.

Why Professionals Rely on Serena Silent

Serena Silent epitomises a professional-grade “all-in-one” extraction solution: high-efficiency vacuum suction, ergonomic design, large capacity, and modular compatibility with advanced accessories (hot-water unit, power brush, chemical dosing, pre-spray). Its design — including quick-disconnect nozzles, stainless steel wand, detachable tanks, and accessible maintenance points — keeps upkeep straightforward and cost-effective.

With the Serena Silent, operators get a dependable, tough, and flexible extractor that balances performance, comfort, and discretion — a top choice for professional cleaning operations where noise, reliability, and results matter.

Santoemma Serena Silent — Technical Specifications & Key Features

Specification / Feature Detail / Benefit
Solution Tank Capacity 50 L — supports prolonged cleaning sessions without frequent refilling
Recovery Tank Capacity 50 L — efficiently captures extracted water and debris
Vacuum Motor 3-stage high-water-lift, 1,500 W — strong suction for deep dirt and moisture removal
Maximum Waterlift / Airflow 3,400 mm H₂O / ~45 L/sec — ensures efficient extraction and fast drying
Cleaning Width (Carpet/Floor) 30 cm — wide coverage per pass for faster cleaning
Coverage Rate Up to 200 m² per hour — high-efficiency cleaning
Noise Level ~60 dB — quiet enough for cleaning in occupied spaces or during working hours
Build & Materials High-density polyethylene tanks; stainless-steel wand; quick-disconnect spray nozzles; durable vacuum head profile — built for heavy-duty, long-term commercial use
Ergonomics & Portability Adjustable handle; hose and wand brackets on machine for easy transport and storage; detachable tanks for convenient relocation between sites
Weight 40 kg 
Dimensions (L×W×H) 44 cm x 86 cm x 94 cm — compact footprint for storage and tight spaces
Optional Enhancements Instant hot water unit, power-brush wand, automatic chemical dosing & pre-spray kit, upholstery hand tools — expand functionality beyond standard carpet cleaning

Santoemma Serena Silent Manual

Owner's Manual

Santoemma Elite Silent ManualSantoemma Elite Silent Manual

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at Pro Cleaning Equipment.

But first, you should definitely hear from our customers here.

  • Australia Wide Shipping. We Come to You.
  • Price Match Guarantee. Best prices online guaranteed.
  • 14 Day Easy Returns. Not happy with your product, we'll take it back no questions asked.
  • Great Service. We pride ourselves on the best service, anywhere.
  • Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But is there is ever something wrong, we'll fix it.
Shipping

Shipping is free on orders for metro areas of Australia in VIC, NSW, QLD and SA. Orders in other states or remote areas could incur higher shipping fees and will be communicated to the customer prior to confirmation of the order. 

Larger products could be subject to freight charges and may result in additional costs. This will be communicated with the customer prior to order confirmation. 

Please get in contact with us on 1300 323 198 or sales@procleaningequipment.com.au for further information.

We are always happy to chat and don't want to mess around with fine print and extra charges - we like things to be simple and easy. 

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment.  If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at sales@procleaningequipment.com.au.

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that they require a 240v electrical system to function correctly. 

Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to Australian standards.

We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.

If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. 

If your item(s) do arrived damaged please send photos to sales@procleaningequipment.com.au, then visit our Returns page and lodge your return claim online.

Easy Returns

While we fully stand by every product that we sell, we understand that sometimes you might change your mind or realise the product you ordered wasn't exactly what you were hoping for.

That's why we offer a 14 Day Return Policy.

If you decide you want to return an item for any reason within 14 days after receipt of your order, please email us at sales@procleaningequipment.com.au with your order number and we will provide detailed instructions on how to process the return.

Please note, you as the customer will be responsible for paying the return shipping costs of the item(s) in your order. Exchanged item(s) will also incur outbound shipping costs.

Once your return item(s) have been received and inspected at our warehouse(s), we will send you an email notification that we have processed your return payment.

*Please note: In order to receive a refund or exchange for the item(s) ordered, the item(s) must arrive back to our distribution centre in "Like New" condition and must contain all original packaging and accessories.

"Like New" means that the items you ordered must not show any visual signs of wear.

If items are returned with visual signs of wear, or have any issues due to use will not be accepted and no refund or exchange will be given.

Returned and/or exchanged products can also be subject to restocking fees which will be communicated to the customer prior to the item(s) being returned and/or exchanged.

If you decide you want to return or exchange your order, please email us at sales@procleaningequipment.com.au with your order number and we will assist you. We want to make this as simple of a process as possible for you.

Damages

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to sales@procleaningequipment.com.au the day of delivery.

Pro Cleaning Equipment will pay for shipping defective, damaged, or incorrect merchandise at our cost.

Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed. 

We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

Cancellations

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.

Cancellations received before shipment will receive a full refund.

Orders cancelled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

Other Return Policy Notes:

  • Products that are specified as certified pre-owned or used are ineligible for a return
  • Pro Cleaning Equipment only sells to purchasers who intend to use the item(s) for the duration of its economic life. Orders purchased for the specific purpose of a "one time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to; orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
  • We do not accept exchanges. If your product is returned and accepted, you will be refunded into your nominated bank account and you will have to go through the purchase steps again to obtain your desired product.